AUTHORIZED INTERNET STORES
Please read details below and express caution when purchasing on the internet -there are NO authorized sales on amazon.
THERE ARE NO AUTHORIZED SALES ON AMAZON, EBAY, OR ANY OTHER 3RD PARTY BIG-BOX STORE WEBSITES.
SALES FROM THESE SOURCES ARE UNAUTHORIZED AND UNFORTUNATELY WE CANNOT SUPPORT OUR WARRANTY ON PURCHASES FROM AMAZON, EBAY OR ANY OTHER 3RD PARTY BIG-BOX STORE WEBSITES.
USING A KNOCKOFF BODY GLOVE CARTRIDGE WILL VOID YOUR EXTENDED WARRANTY PROGRAM. FOR MORE INFORMATION VISIT WATERINC.COM/KNOCKOFF
If you are purchasing Water, Inc. products on the internet, please make sure you do from an authorized seller. Unfortunately, there have been unauthorized sellers emerging on the internet, and we cannot support the warranty for products purchased from unauthorized sellers. We can’t guarantee the authenticity of our products when they are being sold by unauthorized retailers. Some of these unauthorized sellers are tampering with the product, opening our factory sealed boxes, and removing legally required paperwork designed to protect our customers. Large websites like amazon can be very slow to protect consumers with this emerging problem.
We at Water, Inc. are very proud of our products and services. We care about our customers and the quality of our offerings.
Authenticity & quality of our product + the quality of your drinking water, are our first priorities.
If you are purchasing on amazon.com, or ebay.com, we cannot support the warranty on products purchased from these sources. Please know that this has recently become a popular place for unauthorized sellers. There are no authorized sellers on amazon or eBay. Call our office if you have purchased a Water, Inc. item from amazon.com, or if you are considering doing so. Most all amazon sellers who list our products know that they are unauthorized to sell our water filters, and that they do not come with a warranty but do not tell customers this and are very dishonest. They are just out to make a buck and provide less than desirable customer service. For examples of some reviews please see below.
You can also shop online at our authorized Water, Inc. Webstore.
SHOP LOCAL AND SAVE
While shopping on the internet is certainly convenient, did you know that there could be a local store, right in your neighborhood, that may be able to give you an even better price than what you can find online? It’s also great to contribute to your local economy and save on shipping costs. Click here to go to our Dealer Locator. Enter your zip code and product, and see what is in your area. Every store listed on our dealer locator is an authorized seller of our products. Stores can set their own prices, so if you are looking for the best deal, call as many as you want and compare pricing!
LOOKING FOR CONVENIENCE? HOW ABOUT OUR AUTO-SHIP PROGRAM
If you like the convenience of having a cartridge come right to your door, try out our Body Glove Water Filter Auto Ship Program. It is a 5-year program that ships automatically once a year, and we have built some savings options into the program. Contact Us and we will send you information about our Auto Ship Program.
We want to apologize if this policy has inconvenienced you. If you have further questions or would like to make a comment, please email us or call us at 800-322-9283 ext. 170.
Here are some examples of negative reviews customers left for sellers on amazon who are selling our product unauthorized. It looks like they are using the tactic of having amazon "take the wrap" for the bad review because the order was fulfilled by amazon.
These examples show customers who didn't buy our product. But these are important examples of why one should not purchase high-quality plumbing products from low-quality amazon sellers who are only out to make money. They will not support the customer if something goes wrong. When you buy a high-quality product you deserve the high-quality customer service AND support if something goes wrong. Also some customers aren't sure if they are getting new product, or even authentic product. Amazon is slow to help anyone in these situations.