Knockoff Body Glove Water Filter Cartridges: a statement from Water, Inc.
Water, Inc. is aware of a couple “knockoff” Body Glove cartridges on the internet. There is the saying “imitation is the highest form of flattery,” however we are not flattered, we are concerned.
Although these knockoffs are advertising that they fit in our Body Glove Systems, we do not recommend installing a knockoff cartridge into any of our Body Glove Systems. Our concern is for the safety of our customers, we want what is in the best interest of our customers, and we want to protect the integrity of our Body Glove Water Filter Systems.
To our knowledge (and we have looked) these knockoff cartridges are not tested and certified by a third party such as NSF for the reduction claims they are making. You may go to NSF’s website at nsf.org and search for yourself. It is important with a water filtration device to make sure it has been tested and certified by a third party for performance and contaminant reduction. All of our Body Glove Water Filter Systems have been tested and certified by NSF. You could also search for our certifications on NSF’s website under our manufacturer, 3M. For specifications on our official products, please visit https://www.waterinc.com/product-specifications/
NO WARRANTY COVERAGE
Using a knockoff Body Glove cartridge will void your Extended Warranty Program. Water, Inc. cannot verify the safety and integrity of knockoff products, and therefore cannot provide warranty coverage if a knockoff cartridge is used in a Body Glove system and any problem arises with the cartridge or head unit.
PURCHASE OUR GENUINE BODY GLOVE WATER FILTERS FROM AN AUTHORIZED DEALER
This is a good opportunity to remind our customers of the importance of purchasing replacement cartridges from an authorized dealer. We cannot honor our warranty on cartridges purchased from unauthorized sources. We understand people like the convenience of shopping on the internet. You can find links to authorized internet dealers here: http://waterinc.com/authorized
Any sale on amazon.com or ebay is Unauthorized. If you want the ultimate convenience, savings, and assured warranty, you may be interested in our wonderful autoship program: https://www.waterinc.com/autoship/
If you have any questions or concerns please contact us at firstname.lastname@example.org or to speak to a person over the phone, call 800-322-9283 during our office hours, Monday-Friday 8AM-5PM PST (we close for lunch from 12:30-1:30).